Frequently Asked Questions
Everything you need to know about our ergonomic seating and home office solutions.
How long does shipping take for my TTRacing chair?
Standard shipping typically takes 3-5 business days for metropolitan areas. For regional locations, please allow 7-10 business days for your delivery to arrive.
Do your chairs come with a warranty?
Yes, all TTRacing chairs are covered by a comprehensive 2-year warranty that includes hydraulic pistons, frame integrity, and structural parts.
Is assembly difficult to perform at home?
Not at all. Every chair includes a step-by-step assembly guide and the necessary tools. Most customers find they can complete the setup in under 20 minutes.
What is your return policy if I am not satisfied?
We offer a 7-day return policy for products in their original packaging and condition. Please contact our support team to initiate a return request.
What weight capacity do your ergonomic chairs support?
Weight capacity varies by model. Our standard series supports up to 120kg (265lbs), while our XL series is engineered to support up to 150kg (330lbs).
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible installment plans through selected Buy Now Pay Later providers.